Terms of service

Terms of Service

Last Updated: [12.12.25]

Welcome to our TALU website. By accessing or using our website, purchasing our TALU products, or engaging with our services, you agree to the following Terms of Service. Please read them carefully.

1. Introduction

These Terms of Service (“Terms”) govern your use of our website, online store, and any related services (collectively, the “Services”).

By using the Services, you confirm that you are at least 18 years old (or the legal drinking age in your country) and legally able to purchase alcohol.

2. Age Verification

We are committed to the responsible sale of alcohol.
By placing an order, you certify that:

  • You are of legal drinking age in your country or region, and
  • You will not supply our products to anyone who is underage.

We may require age verification upon delivery.

3. Use of the Website

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorised access to the website or our servers
  • Interfere with or disrupt the site’s functionality
  • Upload viruses, malware, or harmful content

We reserve the right to restrict access to any part of the website at our discretion.

4. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete.
  • You are of legal drinking age for your area.
  • You are authorised to use the payment method provided.
  • Orders are subject to availability and confirmation.

We may refuse or cancel orders at our discretion, including due to suspected fraud, age concerns, stock issues, or regulatory requirements.

5. Pricing & Product Information

We strive for accuracy, but:

  • Prices may change without notice
  • Product descriptions, images, and details may vary slightly
  • We reserve the right to correct errors or inaccuracies at any time

All prices include applicable taxes unless otherwise stated.

6. Shipping & Delivery

Shipping times are estimates only.
We are not responsible for delays caused by couriers, customs, or other external factors.
Deliveries containing alcohol may require signature and proof of age.

For additional details, please see our Return & Refund Policy.

7. Returns & Refunds

Our Returns & Refunds Policy governs returns, exchanges, and refunds.
By using our Services, you agree to the terms outlined in that policy.

8. Intellectual Property

All content on our website—including logos, trademarks, text, images, and product designs—is our property or licensed to us.

You may not:

  • Copy, distribute, or reproduce our content
  • Use our trademarks without written permission
  • Use our branding in any manner that may cause confusion

9. User Accounts

If you create an account:

  • You are responsible for maintaining the confidentiality of your login details.
  • You agree to notify us of any unauthorised access or security breach.

We may suspend or terminate accounts that violate our Terms.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, data, or use
  • Errors or interruptions in service

Your use of the Services is at your own risk.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from:

  • Your use of the Services
  • Violation of these Terms
  • Breach of any laws or regulations

12. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their content, policies, or practices.

13. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect and process personal data.

14. Changes to These Terms

We may update these Terms at any time.
Changes take effect once posted on our website.
Continued use of the Services implies acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of England and Wales (unless otherwise specified).
Any disputes will be resolved in the courts of England and Wales.

16. Contact Us

If you have any questions about these Terms, please contact us:

Email: letstalk@tastetalu.com